FAQs
FAQs
Unfortunately, our warranty does not cover damage from chewing. We design our harness to be as strong as possible while balancing comfort. Unfortunately, they are not meant to be chew-proof and we do recommend taking the harness off when not in use.
If your dog is in between sizes, we highly recommend selecting the larger size option.
Our most popular harness is the Adventure No-pull Dog Harness, thanks to its rip-stop nylon fabric and reinforced D-ring leash attachments. The Adventure Harness comes in 6 vibrant colors and also features a grip handle to allow for extra control when needed.
The Urban No-pull Dog Harness uses the same design and fit as the Adventure but features 4 unique hand-cut patterns printed on lightweight oxford fabric. Though it uses a slightly different fabric, the Urban harness is still extremely durable and strong, featuring 2 reinforced D-ring leash attachments and extra control grip handle.
The Sports Harness is our recommendation if you tend to take your dog swimming or to the beach a lot or if your dog has a tendency to overheat. The Sports Harness is still padded but we use a special mesh padding so there's a lot of airflow. It is more lightweight than the Adventure and Urban Harness so it will dry faster and allow for more breathability.
Because all the patterns are hand-cut, the pattern does vary from harness to harness. We use the same fabric but we can't guarantee it will be the same exact one as the picture.
Our Standard Shipping Delivery Time in both US and UK is about 5-7 days, and this is free of charge. We also offer 2-day and 1-day shipping options at an additional cost.
Our Adventure, Urban, and Sports harnesses all have a front leash attachment which is why they are considered “No Pull” harnesses. If you use this clip it is designed to reduce pulling but it does not magically stop all pulling. It is meant to be used with training. The harness is a tool for owners who want to do no pull training so when the dog pulls and the leash is attached to the front it will pull the dog to the side and reduce the strength he has to pull forward.
Unfortunately, we cannot tell which will be best because our harnesses are not tested for medical purposes. We recommend consulting with your licensed veterinarian.
Unfortunately, this might be a fitting issue because we normally recommend at least two fingers of space between the harness and the dog. Our recommendation is to send a few photos to [email protected] and our team will be happy to make a recommendation.
It is possible that the harness is not long enough along the chest, making it too tight on the armpit.
Unfortunately, we do not sell a separate replacement clip for our harnesses.
You would know that the harness is in its smallest setting if the two pieces would almost touch each other.
Every dog is unique in terms of sizing, however, we can say our harness is specifically designed for extra length such that the chest straps sit behind the rib cage. We suggest using the sizing chart and your dog's chest dimensions to select our harness.
You can learn about our world class affiliate program at the link below:
We cannot guarantee the safety of our harnesses for car use as they have not been specifically tested for this purpose.
To adjust the harness or collar, please grab the buckle on the side that you would like to tighten and pull the material through as far as it will go to shorten the length of the strap.
Here is a video to explain how to adjust the harness sizing:
Unfortunately, we are not able to customize items at this time.
Currently, we only deliver to the US and UK.
Please contact us for wholesale opportunities by emailing [email protected].
You can reach our customer support team at [email protected]
Yes! Our products offer a broad range for most dog breeds from Great Danes to Chihuahuas.
We are always looking to work with other pups/brands and collaborate.
You can apply for our affiliate program here”
https://embarkpets.refersion.com/
If you would like to collaborate, please tell us more about you and your brand over DM’s, and we will be in contact with you shortly.
We have offered a wholesale program for approximately 5 years.
Our product development team usually updates our catalog each quarter.
Yes, our products are of the highest quality and craftsmanship. You will not find a better harness on the market.
Yes, please send us an email to [email protected] or fill out our sign up form at the end of this page.
The MOQ varies tremendously from one product to the other.
We have warehouses across the United States and United Kingdom.